5/28/2023 0 Comments Slack status app![]() If that doesnt work, try clearing cache (Help > Troubleshooting > Clear Cache and Restart from the app menu). You may need to reload Slack (Cmd/Ctrl + Shift + R) to see the fix on your end. If you'd like to receive a full Root Cause Analysis (RCA) report, please reach out to to request one. Weve resolved the issue, and all impacted customers should now be able to access Slack. We continued to closely monitor the situation until we had full confidence the issue was resolved and no further impact would reoccur. ![]() By 9:14 AM PST, everyone should have been able to connect to Slack again after reloading their app or browser tab. This allowed the system to recover while steadily restoring full access to all users. With traffic distributed across the additional databases, we gradually lifted the rate limits to allow more people to connect to Slack. ![]() We reinstated the rate limits and redirected some traffic to the database replicas to relieve the demand on our primary databases. However, we moved too quickly and the increased activity affected the system again. Once the system had stabilized, we began lifting these rate limits to enable more connections to Slack. Slack has confirmed the issue on Twitter and their status page, and has offered the following mitigation: Reloading Slack (Command + R / Ctrl + R) may help Slack to load as expected. This meant that some people could not access Slack at all, but also that Slack would continue working for those who were already connected. Popular enterprise group chat app Slack is having issues. We introduced tighter rate limits on connection requests to reduce the load on the system. Due to this increased activity, the affected databases failed to serve incoming requests to connect to Slack. Se sua internet segue funcionando sem problemas e você deixou de receber novas solicitações, confira esta matéria com dicas para saber se o há instabilidades no Slack. On Februfrom 6:00 AM PST to 9:14 AM PST, customers may not have been able to access Slack.Ī configuration change inadvertently lead to a sudden increase in activity on our database infrastructure.
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